JR
Jeanette R

1 reviews | Active since Aug 2016

15 Apr 2020, 16:21

EXCELLENT SERVICE - PICK'nPAY GORDONSBAY

I would like to review Pick'nPay Gordonsbay Western Cape. My daughter lives in Gordonsbay and was without any food on the holiday 10 April 2020. I live in Bellville and it was impossible to get any food to her. She was also without any money. I phoned Pick'nPay Gordonsbay and spoke to the Manager. He told me they do not do deliveries on a holiday, but he is prepared to help me. I told him my child has no food and no money. He asked if I could transfer some money into her account, which I could do. I told him she will have to pay with a bank card and he assured me he would send a card machine for her to be able to pay. He then asked a lady by the name of Zenobia to take my order, She did and she was very helpful by giving me different prices on different items. An hour after I placed the order, the goods were delivered to my daughter's house. I would like to thank Pick'nPay for their excellent service.

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Apr 2020, 05:46
Official
Hi Jeanette,, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your valued feedback and for sharing your experience with us. 
  
Kindly be advised that this has been sent through to management & the relevant store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team