Excellent service from customer care

<p>I called the toll free number on the 11th of July 2017 at about 2pm, to activate my new smart shopper card, as my old one is lost . I believe i put myself onto the wrong extension, as I heard the lady who answered say " but it's okay, I will be able to assist you." The call wasn't too clear on my side, but I was delighted to hear those words. Gave the necessary information,confirmed some details and I was set. All the while being spoken to clearly, professionally and very pleasantly. By the end of the call, I was smiling! My only issue is that I didn't catch the name of this sweet lady to add here.</p>