EP
Erica P

1 reviews | Active since May 2019

26 Apr 2025, 07:09

Excellent service

On Friday the 25 of April, I received a pick n pay voucher as a gift from Discovery medical. So I decided to visit the Cornubia Shopping Mall, Pick n pay.I remembered I once had an smart shopper card but it was lost. I approached the front of the store and was helped by an efficient and friendly lady Candice, who helped me with blocking the old card and continuously phoned customer service for a card replacement. What amazed me was her friendliness as she contacted customer service several times before replacing the card, and her explaining the process. Well done Candice on excellent customer service. But my overall experience at the store was wonderful. Even the till experience.

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