Excellent Customer Service

Good day,<br> <br> A BIG THANK YOU to both Garreth &amp; Giventh for assisting us with PNP Smart Shopper. Someone working at PNP incorrectly registered us with a passport number instead of our ID number. We couldn't use our points. We phoned numerous times and each time we'd get to the store it was still unresolved. A week later back at the store to use our points Giventh assisted us with such well manners and a positive attitude trying to assist. Garreth then also picked up the phone and phone their smart shopper department and waited on the phone until our card was in working order in order for us to use the points. It is seldom seen in the retail business that people go the extra mile and I would like to thank them and hope PNP Springsgate can acknowledge these two staff members as they provided excellent customer service to us. THANK YOU both!