1 reviews | Active since Jul 2012

22 Dec 2015, 07:15

Excellent Customer Relations And Customer Service

Well Done !!!! ....Schalk walked the extra mile after I was served by him at the pay-point , there were no Olive-Pride - Kalamata olives on the shelf , the merchandiser was not prepared to go and check for me (xmas -spirit) ....Schalk did not hesitate to make sure !!! ...he asked someone straight away to check at the back !!!<br> <br> Thank you , very much !!! what a pleasure to have someone like Schalk around in the new Pick n Pay - Canal Crossing Potchefstroom <br> <br> He needs a round of applause !!! I lift my hat to you , Schalk !!!!

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Dec 2015, 09:46
Official
Hello francois68,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***