mM
malebo M

1 reviews | Active since Dec 2021

20 Mar 2026, 16:48

excellent custer service

I am very much gratefull to Lerato and Thailand for keeping my purse safe. I was at pick and pay brackenhurt to do groceries and forgot my purse after paying. Later during the day I could not find it and returned to the shop and Lerato immediately recognized me and told me my purse was safe.

Thank Thuli and Lerato I was already stressed about replacing cards and drivers license. Pick and pay you have great and trustworthy employees which is rare to find this day with the fraught happenig .

This is a nomination for employee of the month . To Thulisa and Lerato , thank you for good custer service and knowing your clients.

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Replies (1)
Pick n Pay
Pick n Pay's reply20 Mar 2026, 17:38
Official
Hi Malebo, 
Thank you for reaching out to the Pick n Pay Customer Care Team.
We appreciate you for taking the time to share your experiences with us. 
We will share your feedback with our Management Team and the relevant store.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team

Best regards,