CD
Charles D
1 reviews | Active since Oct 2020
11 Apr 2022, 13:24
Everyday long queue
Carlton Centre always has a long queue 365 days of the year not even one time can you get there without waiting 30mins plus in the queue. It's a huge inconvenience.
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Replies (1)
Pick n Pay's replyOfficial
20 Apr 2022, 10:06Hi Charles,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are so sorry for the delayed response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at this store and for the constant long queues.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are so sorry for the delayed response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at this store and for the constant long queues.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply20 Apr 2022, 10:06
Official
Hi Charles,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are so sorry for the delayed response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at this store and for the constant long queues.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are so sorry for the delayed response, we are experiencing high volumes.
Please accept our apologies for the poor shopping experience at this store and for the constant long queues.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number ***, should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,