FA
Fiona A
1 reviews | Active since Apr 2020
07 Apr 2020, 15:48
Essential
While the coronavirus is spreading. I took upon myself to help the community by making facemasks. Pick n pay has elastic but get to the till it won't scan comes up as lockdown product. I phoned the regional manager. He says its government rules. Now tell me is Easter eggs essential products. Or Elastic that could help the community
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Pick n Pay's replyOfficial
08 Apr 2020, 17:16Hi Fiona,
We thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you. We are bound by the agreement and rules set by the government for retailers and have to abide by the list that they have sanctioned.
Should the list be amended by the government then this product will become available for sale at our stores.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you. We are bound by the agreement and rules set by the government for retailers and have to abide by the list that they have sanctioned.
Should the list be amended by the government then this product will become available for sale at our stores.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply08 Apr 2020, 17:16
Official
Hi Fiona,
We thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you. We are bound by the agreement and rules set by the government for retailers and have to abide by the list that they have sanctioned.
Should the list be amended by the government then this product will become available for sale at our stores.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We thank you for taking the time to write to us and for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you. We are bound by the agreement and rules set by the government for retailers and have to abide by the list that they have sanctioned.
Should the list be amended by the government then this product will become available for sale at our stores.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Best regards,