BS
Basetsana S

1 reviews | Active since Nov 2017

17 Nov 2017, 14:54

eskom billing is too high as compared to spar

I bought electricity thrice at pnp Midrand and Mall of Africa and I received +/-32.2 Kwh for each 100rand. I recently bought electricity at spar boulders, to my surprise I received 68.90kwh. for 100rand. Kindly assist as the discrepancy is unacceptable.

0
Replies (1)
Pick n Pay
Pick n Pay's reply17 Nov 2017, 16:07
Official

Good day Basetsana,

Thank you for taking the time to address your concerns with us.

Kindly enquire with your municipality with regards to the KWH loaded to your card. Pick n Pay simply assists by selling electricity to our customer to make shopping easier however we are not in control of the amount of KWH loaded to your card.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas