EPIC FAIL AT CUSTOMER SERVICE.

THE WORST THE WORST THE WORST .... I DO NOT EVEN KNOW WHERE TO BEGIN, I WENT THERE TODAY , IM NOT SURE IF THAT WAS ONE OF THE MANAGERS OR A FLOOR ASSISTANT OR A CASHIER , BUT WE GOT THE WORST SERVICE FROM ONE OF YOUR STAFF AT THE RIVERSIDE MALL BRANCH . HE CAME TO ASSIST CUSTOMERS PAYING BY CARD ONLY , HE SCANNED A 2L COOLDRINK THAT WAS ON THAT TILL LEFT BY A PREVIOUS CUSTOMER (I ASSUME) , WE CORRECTED HIM AND HE WENT OFF AT US. THE GENTLEMAN EVEN SAID (IN HIS LANGUAGE) "YAAT LAMANYE MA CUSTOMER ( SOME CUSTOMERS) , THE GENTLEMAN FURTHER WENT ON , SPEAKING TO THE LADY BEHIND US( WHO MUST HAVE BEEN AN ACQUINTANCE TO HIM AS HE REFERRED TO HER AS SISTER), HE SAID TO HER , IN OUR PRESENCE EVEN, I REGRET OPENING THIS TILL . SO , MY QUESTION TO YOU IS , WAS IT OUR FAULT THAT THE 2L THAT WAS LEFT THERE WAS SCANNED AMONGST OUR THINGS? WERE WE TO KEEP QUIET AD JUST PAY FOR IT ? I AM SO DISGUSTED BY THIS MANS USELESS SERVICE HE DOES NOT DESERVE TO BE ALLOWED TO DEAL WITH CUSTOMERS , HE IS JUST PLAIN RUDE. A DEFINITION OF USELESS. PLEASE CORRECT THIS , DID HE EVEN GET TRAINING ON CUSTOMER SERVICE? DID HE ??? IM CERTAIN THIS REVIEW WILL BE LEFT UNATTENDED AND PROBABLY WILL BE SOMETHING FOR THEIR OFFICE TO LAUGH ABOUT .