Empty stomach
<p>They ram it down our throats with this smart shopper card business but they refuse to honour their promise to use with regards to redeeming the points one earns while spending money in their store. Absolutely disgusted by they lack of trying to accommodate us as customers. If your service is offline then you should as a company be able to provide an alternative. Cutting up my card and promising never to shop at another Pick 'n Pay.</p>
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Replies (4)
Pick n Pay's replyOfficial
11 Oct 2016, 15:05Good day Lulo
Thank you for taking the time to write to us and apologies for the inconvenience caused.
We will address the issue with our Smart Shopper team and will be in touch with feedback.
Kind Regards
Senabelo Naledi Ndlovu
Best regards,
Pick n Pay's reply11 Oct 2016, 15:05
Official
Good day Lulo
Thank you for taking the time to write to us and apologies for the inconvenience caused.
We will address the issue with our Smart Shopper team and will be in touch with feedback.
Kind Regards
Senabelo Naledi Ndlovu
Best regards,
Pick n Pay's replyOfficial
11 Oct 2016, 15:06Good day Lulo
Thank you for taking the time to write to us and apologies for the inconvenience caused.
We will address the issue with our Smart Shopper team and will be in touch with feedback.
Kind Regards
Senabelo Naledi Ndlovu
Best regards,
Pick n Pay's reply11 Oct 2016, 15:06
Official
Good day Lulo
Thank you for taking the time to write to us and apologies for the inconvenience caused.
We will address the issue with our Smart Shopper team and will be in touch with feedback.
Kind Regards
Senabelo Naledi Ndlovu
Best regards,
Pick n Pay's replyOfficial
11 Oct 2016, 15:06Good day Lulo
Thank you for taking the time to write to us and apologies for the inconvenience caused.
We will address the issue with our Smart Shopper team and will be in touch with feedback.
Kind Regards
Senabelo Naledi Ndlovu
Best regards,
Pick n Pay's reply11 Oct 2016, 15:06
Official
Good day Lulo
Thank you for taking the time to write to us and apologies for the inconvenience caused.
We will address the issue with our Smart Shopper team and will be in touch with feedback.
Kind Regards
Senabelo Naledi Ndlovu
Best regards,
's updateReviewer Update
12 Oct 2016, 12:45It's not good enough to just take a look at the problem when you knew about its existence beforehand. The point of the matter is that you do not care about your customers, until someone says something you keep quiet as if causing such an inconvenience is standard practice for you company.
's update12 Oct 2016, 12:45
Reviewer Update
It's not good enough to just take a look at the problem when you knew about its existence beforehand. The point of the matter is that you do not care about your customers, until someone says something you keep quiet as if causing such an inconvenience is standard practice for you company.