1 reviews | Active since Feb 2017
Empty Shelves & Foods
All is good when walking into a Pick 'n Pay at 7am on opening and there is no food made, or pies.
But when one walks in almost every day for a full week 18th to 22nd September 2017.
There has been NO freshly made food, I can almost guarantee the hot food was from yesterday, prior to the Pick 'n Pay being taken over a couple of months there was freshly made sandwiches, there were fresh pies, there was packed food on the tables.
And now since Pick 'n pay Local have been here at Pick 'n Pay Cherry Lane Pretoria there has been absolutely nothing,
This whole week there has been no stock of the 500ml Coke, there are plenty 2L and 200ml, however the most commonly bought drink and size is out of stock, usually I would understand if it being the Monday, however today is Friday and there is still nothing.
On 1 occasion this week I was able to buy sandwiches, and no I didn't go when it was all sold out already. I went on numerous occasions to with no avail to stock being there.
Anyway, seriously not seeking to get anything out of this complaint, but I though that you should definitely know how utterly **** the Pick 'n Pay has become, most definitely not going to waste my time with your pathetic shortages.
Bad Management, this is the only indication to such idiotic aspects.
Good day Bryce,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the out of stock items and lack of hot meals.
We view this incident in a very serious light and we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Bryce,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the out of stock items and lack of hot meals.
We view this incident in a very serious light and we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
