CJ
Charne J
1 reviews | Active since Nov 2021
21 Nov 2021, 21:15
EMPTY PROMISES PIC AND PAY
Pic and pay family supermarket Kroonstad
Never has specials on products available. Was promised truck will deliver on Sunday the 21st of November no truck showed up to deliver this happens everytime and then early monday morning shelves are stocked fully with the products just after the special enden RIPPING CUSTOMERS OFF
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Replies (1)
Pick n Pay's replyOfficial
25 Nov 2021, 18:46Hi Charne,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. Due to unforeseen technical difficulties on this site we were unable to respond to this post sooner, however we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. Due to unforeseen technical difficulties on this site we were unable to respond to this post sooner, however we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply25 Nov 2021, 18:46
Official
Hi Charne,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. Due to unforeseen technical difficulties on this site we were unable to respond to this post sooner, however we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. Due to unforeseen technical difficulties on this site we were unable to respond to this post sooner, however we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,