GV
Gavin V
1 reviews | Active since Feb 2013
14 Mar 2019, 11:32
EMPTY PROMISES! NO INTEGRITY!!
So I placed a online order with promises that my goods would be delivered on Wednesday 13th March between 4 and 5. Well today is Thursday and still no goods or communications of why the goods have not been delivered. I WILL NOT USE THIS SERVICE AGAIN AND WILL POST MY DISAPPOINTMENT ON ALL SOCIAL MEDIA OUTLETS.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
20 Mar 2019, 11:01Good day Gavin,
Thank you for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you with your recent online order. Our team advised the order was delivered later that day.
We view this incident in a very serious light, we will sure share this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you with your recent online order. Our team advised the order was delivered later that day.
We view this incident in a very serious light, we will sure share this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply20 Mar 2019, 11:01
Official
Good day Gavin,
Thank you for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you with your recent online order. Our team advised the order was delivered later that day.
We view this incident in a very serious light, we will sure share this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for addressing your concerns with us.
Please accept our apologies for the inconveniences caused to you with your recent online order. Our team advised the order was delivered later that day.
We view this incident in a very serious light, we will sure share this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,