Empty promises and awful service!

<p>I live in a remote area with lots of plots and the closest shop to me is Spar. On the 9th August, Pick n Pay had a nationwide special for the day which included specials like 'buy two loaves of blue ribbon and get a 6 pack sandwich blocks free' or buy two cokes for R24. </p> <p>Because there were alot of specials I wanted, I went to the Sandridge PicknPay especially for the specials - just to be told at the end of my shopping spree of over R500 by the lady manager that this special only applies to Hypermarkets, not family stores. </p> <p>I asked, then why doesnt it say that, when I walk in and where is the next PicknPay hyper??</p> <p>She couldnt tell me why the sign outside doesnt say hyper or family and she said the next hyper is Woodmead. So what she was saying is, I need to go allll the way to Woodmead after I had especially come to this store and did allllll my shopping. Her attitude was 'oh well', pouted and made remarks while walking away. While I vented in frustration and being ignored, to add insult, she was talking about the whole situation to two other managers, another lady and gentleman, and kept glancing my way and either laughing or the lady manager vented and waving her hands around venting about what a difficult customer she had to deal with. I have never been more offended, uncomfortable or upset in a pick n pay in my life. WHAT DISRESPECT received from a FAMILY store as they are so quick to say when the specials dont apply to them. AND empty promises about specials you can get, but its a lie. JUst FYI I took a picture of the front of the store showing no indication of what type of PicknPay I was walking into!!</p> <p> </p> <p>I think I would rather keep shopping at Spar where everyone greets me with a smile and knows my name because thats the type of service that makes you not care whether they have specials or not. You can shove your smart shopper deals and specials if this is the new PicknPay I have come to dislike intensly. </p>