Empty promise

Good day Julena,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We have tried calling you on *** however your phone goes to voice mail therefore a message was left for you.

Please contact us on ***/ ***as we need more information from you in order to follow up on your complaint.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas