MP
Miss P
1 reviews | Active since Aug 2019
06 Aug 2019, 12:42
employ more staff PnP HATFIELD!
This Supermarket is the only convenient one in Hatfield.Every student relies on it,since spar closed.As a result of it being the only supermarket, there are often no trolleys available. Whilst this is understandable, there is no excuse for the empty shelves!WHAT ARE WE SUPPOSED TO PURCHASE? I have been there on 3 consecutive days and the shelves are empty. They pack items in the middle of the aisles.WHERE MUST WE WALK WITH TROLLEYS?
BUT, the most irritating bit is that consumers are expected to pack our own goods. We are not being paid to pack our purchases. PLEASE EMPLOY MORE STAFF!
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Replies (1)Pick n Pay's replyOfficial
06 Aug 2019, 14:30Good day
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience caused and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience caused and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply06 Aug 2019, 14:30
Official
Good day
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience caused and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience caused and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
