EP
Eugene P

1 reviews | Active since Feb 2014

02 Sept 2018, 17:20

Elgin Pick n Pay bad service

Staff at till helping themselves and chatting away not listening to customers when they ask and just till up and ***** you as a customer as you mean nothing to us. Manager standing great big smile on his face like you is GOD . Not just that never have advertise stock on special.

0
Replies (2)
Pick n Pay
Pick n Pay's reply05 Sept 2018, 11:06
Official

Good day Eugene,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received at the Elgin store.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

EP
Eugene P's update05 Sept 2018, 11:26
Reviewer Update
Hi, I am requesting that Suzanne Ackerman-Berman Contacts me. Please take note that i do know her voice and will know the difference