CB
CHANTAL B

1 reviews | Active since Jun 2014

18 Jun 2015, 11:25

Electricity purchasing a pain

I went twice in the past week to purchase electricity along with my usual grocery shopping. And both times PnP was \offline."Whatever that means..... Worse - the first time I tried to buy electricity "

0
Replies (1)
Pick n Pay
Pick n Pay's reply18 Jun 2015, 11:48
Official
Hello Chantal Burger,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

We have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.

Yours Sincerely

Marise Brown

Ref Number : ***