1 reviews | Active since Oct 2010
Electricity
I bought R700 Electricity at Pick 'n Pay Primrose and when I got home I only received R690. The tillslip shows R700 but the electricity slip only shows R690. The teller did not give me any change. How does this work?
Hi Charmaine,
Thank for choosing Pick n Pay and taking the time to write to us.
Pick n Pay simply provides this service to our customer to make it convenient for them to purchase their electricity while doing shopping helping them to cut down on time however we are not responsible for the amount of electricity that is loaded to your meter number.
Please query this with your municipality as they will be able o advise why the amount paid and units loaded vary.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Hi Charmaine,
Thank for choosing Pick n Pay and taking the time to write to us.
Pick n Pay simply provides this service to our customer to make it convenient for them to purchase their electricity while doing shopping helping them to cut down on time however we are not responsible for the amount of electricity that is loaded to your meter number.
Please query this with your municipality as they will be able o advise why the amount paid and units loaded vary.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas