Electolux Ergo Easy Vacuum Cleaner

<p>I bought a brand new vacuum cleaner on the 18th April 2016. Just a month after that the machine started giving trouble. On the 31st May 2016 I returned it to Pick n Pay Faerie Glen, where I bought it, and they said they have to send it to Electrolux for repairs. It would take 3 weeks. Since then I tried numerous times to phone to find out what happend to the machine. many times the person, Prudence, who is responsible for the Customer Repair station is not on duty or nobody answer the phone. On Friday 24th June I phoned and spoke to a Manager, did not get his name, and while he was hanging on on the phone I drove there to catch him looking through the files. He then phoned Electrolux and they said because of the riots they could not deliver but it will definately be there on Monday, today! I phoned at 15h25 and spoke to the general Manager, Tebego, and he said that he will go and find out and get back to me. That he did and then he told me the mchine is still not delivered! The reason for my complain is that it is being going om for many years that the service at this Supermarket went from beter to worse!</p>