1 reviews | Active since Mar 2014
I bought eggs from PNP Ottery branch and this was such old stock that the eggs had maggots. It was the large tray of eggs so when we opened it we used of one side and didnt see anything. We all got sick few hours later and realised we all consumed eggs. When my son then opened up the other side of the eggs he see maggots crawing. It was most disgusting thing to see. I called a doctor to ask what meds we could take as its covid so going in is dangerous and also for 6 of to go to a doctor you need money for the consult and meds. I contacted PNP with Johnathan Ackerman in my mail as well. He apologised and asked for my number to call. I sent through my number. Next day i get a call from a Anwar who then needed details. I sent pictures of this maggots and i sent the till slip. I explained i was going myself to doctor as it affected me most. I am on chronic medication and due to the throwing up and diahorrea it affected my levels of this medication. Its quite comon sense to figure this out. However i couldn't get to the doctor because i needed consult fees and medication money. Being sole supported i couldnt afford it. So i took the medication i had already and wsited it out. After 3 days i started feeling better. Anwar said to send him my doctors bill and he will look at it and decide if he will pay it. I lost income in those days as i work from home doing food. He also said to send him my smart shopper card number to refund me for the eggs with maggots. Thats what we as consumers are worth. A refund. I mailed to say i couldn't get to the doctor and had to wait it out. Not everyone is lucky enough to have money on hand. With covid and losing jobs we are struggling. I then asked what measures was put in place regarding this? And i asked what compensation do they plan to give me as i lost my i income due to this food poisoning. I said i was not after their money but some sort of compensation whether its food items or money need to be considered and given to me. I have kids to support. I lost 4 days of full income. And i never got a response from PNP after i sent this mail. Not even a mail to ask how we are feeling. I have a 7 year old child as well. Its a shame that we support a store like this but in a situation its not even responded to. I have pictures so its disgusting.
Best regards,
Best regards,
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