RD
Refiloe D

1 reviews | Active since Nov 2015

21 Jan 2023, 10:24

Efficient & effective customer experience

Impressive. Used the PnP asap! App & they got my order right. Delivery was quick "asap!".

0
Replies (3)
Pick n Pay
Pick n Pay's reply25 Jan 2023, 08:58
Official
Hi Refiloe,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We appreciate you for taking the time to share your experiences with us. 
We will share your post with our Management Team.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team

Best regards,

RD
Refiloe D's update25 Jan 2023, 09:25
Reviewer Update
See now using BOTS, I only gave you a compliment & you automatically assumed it was a complaint. Keep up the good work & use people to read your customer user experience feedback. This is dissapointin.
Pick n Pay
Pick n Pay's reply25 Jan 2023, 12:02
Official
Hi Refiloe, 

We have logged this as a compliment and not a complaint.

We have shared your post with our team.

Kind regards,
The Pick n Pay Team

Best regards,