Efficiency

Extremely irate, I bought a generator in April this year and been experiencing issues with it.The 1st time we had issues we took it to Pick n pay and was given 31days turnaround time of which we received it back within this turnaround time.Less than 2 months from receiving this we had issues again.When we took it in again,I voiced my concerns that we only bought it in April and we having constant issues the sales lady rep**** by saying that the Ryobi generators are problematic however she sold it to us even knowing that they are problematic. THIS IS ABSURD WHY???? 21 days has passed now with no generator, we went to pick n pay again to find out the progress of our genrator since 21 days has passed.They called the service provider to no success and we were advised that we will be contacted the next day(3rd Nov)for feedback of which we still waiting for the call.This is totally unacceptable, we using our money to get to pick n pay since each time we call there is no answer. The generator was only bough this year in April and we constantly experiencing issues. This cannot continue like this. At this rate i just want my money back so I can go buy the generator at another store where this will be prioritized and our concerns taken seriously. Why sell a problematic product this is a terrible customer service.Its not even a year