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Darren D
1 reviews | Active since Sept 2019
12 Sept 2019, 10:29
Edenglen Pick n Pay sells food with mold on it
On Tuesday the 10/09/2019 my colleague and I stopped in at the Edenglen and purchased mini burgers. As we drove off and started eating, my colleague screeched!!! Stop eating!!!!
To my horror!!! we discover that the burgers we off and had already accumulated mold on it!!!!
We very quickly went back to the store and after requesting for the manager we were greeted by an extremely unhelpfull person who pretty much was totally uninterested in our story or even trying to find a way to compensate us for our bad experience!!!!
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Pick n Pay's replyOfficial
12 Sept 2019, 13:21Good day Darren
Thank you for taking the time to address your concerns with us.
Please accept our apologies for unfortunate product experience.
We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with management & The Regional team. Correspondence will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply12 Sept 2019, 13:21
Official
Good day Darren
Thank you for taking the time to address your concerns with us.
Please accept our apologies for unfortunate product experience.
We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with management & The Regional team. Correspondence will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team