JN
Jacques N
1 reviews | Active since Nov 2013
12 Apr 2016, 18:36
E sigaret
We bought a e sigaret at Tobacco Xpress, we barely had the unit for one day and it broke. We returned the unit for a replacement and the owner is being rude and states he will not replace it. We then bought a second unit head and it broke the same night.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
13 Apr 2016, 08:07Hello Damian 1234,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Pick n Pay's reply13 Apr 2016, 08:07
Official
Hello Damian 1234,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***