TE
Taryn E
1 reviews | Active since Jun 2019
14 Nov 2019, 23:04
Dysfunctional App
The shopping list function has not been accessible on the Pick n Pay app or website for 3 weeks. Despite having phoned customer care and been promised that the ‘technical problem ‘ would be sorted out, nothing has been done about it. Checkers Xtra Savings could not have been launched at a better time!
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Replies (1)
Pick n Pay's replyOfficial
18 Nov 2019, 15:04Hi Taryn,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond sooner due to a technical error on tis site. We have done a follow up on this with our Technical Team and have been advised that this function has been disabled due to various service instabilities on the app.
Please bear with us as our Technical Team is busy working of resolving the issue. We would like to thank you for your patience and understanding in this matter. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond sooner due to a technical error on tis site. We have done a follow up on this with our Technical Team and have been advised that this function has been disabled due to various service instabilities on the app.
Please bear with us as our Technical Team is busy working of resolving the issue. We would like to thank you for your patience and understanding in this matter. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply18 Nov 2019, 15:04
Official
Hi Taryn,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond sooner due to a technical error on tis site. We have done a follow up on this with our Technical Team and have been advised that this function has been disabled due to various service instabilities on the app.
Please bear with us as our Technical Team is busy working of resolving the issue. We would like to thank you for your patience and understanding in this matter. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond sooner due to a technical error on tis site. We have done a follow up on this with our Technical Team and have been advised that this function has been disabled due to various service instabilities on the app.
Please bear with us as our Technical Team is busy working of resolving the issue. We would like to thank you for your patience and understanding in this matter. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,