Dumbstruck

My daughter went to PnP Gordon's Bay this morning and bought some groceries and 2 boxes of wine. When I asked her about the wine much later, she realised that she must have left it at the store. She went back to collect it. When she arrived and asked about the wine, no one knew anything about it. She arrived home with mascara all over her face because she cried. She must have felt so helpless. We shop at PnP on avergae 4 times a week. The staff at PnP liquor knows me well - the lady from Zim who works there because she has to support her kids in Zim whom she only sees maybe once every 2 years; the beautiful young lady with the flawless skin; the young man who did not want to accept a tip when he carried my wine to my car after new year's; and the gentleman at the door who always makes me feel welcome and greets me when I leave. What an awesome bunch of people. I will not miss them, because I will go back to see them, but not to shop at the store. I will not buy from PnP Gordon's Bay again - never. This is not the first time that I have complained and nothing changes. I bought a mop at Checkers at Somerset Mall a few weeks ago and somehow, it was not in my trolley and I only realised that when I arrived home. I phoned them and they sent my mop with a manager to Checkers in Gordon's Bay mall where I collected it. Why would I buy from PnP again? Whoever is having wine on me tonight, enjoy!