DSTV installation
I bought TV and DSTV decoder and paid for installation on the 23\11.The agreement made was someone will come the same day and install the decoder.I have had no follow up since then.During the week Im @ work which means the decoder might only be installed next weekend.Im very disappointed about your service
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Pick n Pay's replyOfficial
11 Jan 2019, 11:15Good day Zukhanye,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post earlier due to a technical issue. Please take note that although the product purchased at our store may have offered you free installation, this service is not provided by Pick n Pay staff but by the installation company.
We hope that your installation was successfully done. Should you need any further assistance please feel free to email our Customer Care Team on ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post earlier due to a technical issue. Please take note that although the product purchased at our store may have offered you free installation, this service is not provided by Pick n Pay staff but by the installation company.
We hope that your installation was successfully done. Should you need any further assistance please feel free to email our Customer Care Team on ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply11 Jan 2019, 11:15
Official
Good day Zukhanye,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post earlier due to a technical issue. Please take note that although the product purchased at our store may have offered you free installation, this service is not provided by Pick n Pay staff but by the installation company.
We hope that your installation was successfully done. Should you need any further assistance please feel free to email our Customer Care Team on ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post earlier due to a technical issue. Please take note that although the product purchased at our store may have offered you free installation, this service is not provided by Pick n Pay staff but by the installation company.
We hope that your installation was successfully done. Should you need any further assistance please feel free to email our Customer Care Team on ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,