Dreadful service after my original complaint was addressed

<p>I posted on Tuesday about not receiving some items that I ordered via PnP Online last week and was charged. I got feedback late on Tuesday from Thabisile Macuacua, who offered a weak apology and assured me that the items would be delivered on Wednesday morning. It is now Thursday morning and guess what, no delivery and no contact from Pnp!!! I will never use this online service again and will make sure all my friends and colleagues hear about this dreadful service! I would like my items delivered latest today or else refund me!</p>