Double Debit when purchasing groceries from Pick n Pay

<p>On the 23rd of December I bought groceries from Pick n Pay Cresta, the cashier swiped my card and said the transaction was declined, she then swiped it again and it went through. The amount went of twice from my account. I phoned Standard bank call centre and they log the quarry. I received a reference number and was advice that the money will only be paid back into my account on 13 January 2017. I phoned Standard bank again they said that I have to go back to Pick n Pay to sort out the problem. Pick n Pay then said that the transaction is still pending on Standard bank’s side. So please can someone tell me how do I get my money back into my account. Between Standard bank and Pick n Pay nobody was willing to assist me. For many years I buy my groceries from Pick n Pay, the service is terrible.</p>