QP
Quintin P

1 reviews | Active since Aug 2010

14 Mar 2016, 13:05

Double Debit from Debit Card

On Saturday 12 March 2016 I bought items to the value of R574.78. I swiped the amount with my debit card, which at first was declined and swiped again that went through.<br> <br> When checking my bank statement toda again, the amount was debited twice from my bank account.<br> <br> I have sent an email to the branch on Saturday to [Email Removed] - which they didn't even bother to respond to.<br> <br> Please ensure that this problem is sorted out as soon as possible

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Mar 2016, 13:21
Official
Hello Quintin21,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,