Double charged, poor product

I popped into Clearwater Mall yesterday afternoon to purchase a few things amounting to R317.26. When paying at the till, I was advised told that my credit card had been declined. I requested the cashier to attempt the transaction again, which she did. The second time it was successful. <br> <br> When I returned home, I noticed that my credit card had been debited twice. <br> <br> I purchased a small box Rose wine, which I also noticed had been opened and some of the wine had been drunk. <br> <br> I tried to call them this morning regarding the transaction and the wine, but nobody answered the phone. <br>