Double billing and terrible customer service from management.

I am extremely disappointed in Pick 'n Pay. I went into the Bramley store to withdraw cash yesterday and two transactions went through instead of one. My card was swiped once but the transaction went through twice, which doesn't make sense to me at all. My biggest disappointment was today when I asked for assistance. I kept being ordered to bring a bank statement from the branch yet I bank with a branch less bank. I tried to explain this to a manager who ignored me and called some else to help. The first manager was condescending and asked the second manager to explain because maybe him and I have a language issue. I found that very rude and I kept my composure because I didn't want my day to get any worse.

What upsets me is that Pick 'n Pay has a system that duplicates transactions and unprofessional immature managers that try to pick up a fight when a customer needs an issue resolved.

I need someone to contact me with a resolution and make it right, as this is no way to treat customers, let alone run an ethical business.