TP
Tasneem Petrus-Barnes
1 reviews | Active since Oct 2013
21 Jan 2025, 09:17
Don't **** with my money!
****ed the **** off!
Zayaan promised me that my refund was sent to my bank account on the 10th of January 2025 and to date, nothing! She was going to send proof of payment, nothing!
Every day I phone, she is not there or in meetings and will phone me back, still waiting. If I don't phone, nothing happens. I am running my phone bill up and being made a ****en fool.
She is avoiding me because she is a **** who speaks **** to customers they want to hear, thinking they will not bother again.
I want my money today! Don't **** me off further by telling me about the 26th December 2024! It's not about that!
Have my money in my wallet today or we go the legal route! I am sick and tired of this ****!
Helpful (0)
Replies (3)0
Replies (3)TP
Tasneem Petrus-Barnes's updateReviewer Update
21 Jan 2025, 13:59 Dear Tasneem Petrus-Barnes,
| Your call with reference *** ASAP Refund has been completed, we appreciate your continued support, if we can be of any more assistance please feel free to contact us again!
Should you require any further assistance contact our Call Centre on
*** for calls made both within South Africa or internationally.
This was sent to me without any consultation or feedback. What do you people take me for is the question. You are making it hard for me not to lose it! Tell that Zayaan woman to either put my money in my wallet today or make sure that it is in my bank account today! I am sick of this ****!
| Your call with reference *** ASAP Refund has been completed, we appreciate your continued support, if we can be of any more assistance please feel free to contact us again!
Should you require any further assistance contact our Call Centre on
*** for calls made both within South Africa or internationally.
This was sent to me without any consultation or feedback. What do you people take me for is the question. You are making it hard for me not to lose it! Tell that Zayaan woman to either put my money in my wallet today or make sure that it is in my bank account today! I am sick of this ****!
TP
Tasneem Petrus-Barnes's update21 Jan 2025, 13:59
Reviewer Update
Dear Tasneem Petrus-Barnes,
| Your call with reference *** ASAP Refund has been completed, we appreciate your continued support, if we can be of any more assistance please feel free to contact us again!
Should you require any further assistance contact our Call Centre on
*** for calls made both within South Africa or internationally.
This was sent to me without any consultation or feedback. What do you people take me for is the question. You are making it hard for me not to lose it! Tell that Zayaan woman to either put my money in my wallet today or make sure that it is in my bank account today! I am sick of this ****!
| Your call with reference *** ASAP Refund has been completed, we appreciate your continued support, if we can be of any more assistance please feel free to contact us again!
Should you require any further assistance contact our Call Centre on
*** for calls made both within South Africa or internationally.
This was sent to me without any consultation or feedback. What do you people take me for is the question. You are making it hard for me not to lose it! Tell that Zayaan woman to either put my money in my wallet today or make sure that it is in my bank account today! I am sick of this ****!
TP
Tasneem Petrus-Barnes's updateReviewer Update
22 Jan 2025, 08:44Good day
I wrote to you yesterday because I have been waiting since 10th Jan for my payment Zayaan supposedly made to my bank account. Twelve days has passed and no proof of payment.
Pick n Pay Asap is taking me for a fool! This has been going on since 26th November 2024 and concluded on 10th January 2025.My refund was paid out without even asking which method of payment is preferred. Now, this *********** team leader is avoiding me like a plague. She is apparently always in meetings and will return my call. Since last week, nothing. No call has been returned.
I choose to rather have written communication because it would seem that notes of promises are not captured on one's profile under the complaint.
This is ridiculous and I will not stop until I have my money. I will go to every social media platform. I will go to your non executive CEO and inform him of what a disgrace his call centre is, over a golf game at Clovelly Golf Estate.
I will make sure that I have a conversation with Ms Wendy Ackerman at the next Raymond Ackerman Golf Academy Alumni graduation.
I have had it and I will be taking it to people that will ensure service with a smile. I am not your other customers who lies down after broken promises.
Please forward me the recorded call where Zayaan has her agent do the payment and promises proof of payment would be sent. Upon receipt, the necessary will be done.
RegardsTasneem Petrus-Barnes
I wrote to you yesterday because I have been waiting since 10th Jan for my payment Zayaan supposedly made to my bank account. Twelve days has passed and no proof of payment.
Pick n Pay Asap is taking me for a fool! This has been going on since 26th November 2024 and concluded on 10th January 2025.My refund was paid out without even asking which method of payment is preferred. Now, this *********** team leader is avoiding me like a plague. She is apparently always in meetings and will return my call. Since last week, nothing. No call has been returned.
I choose to rather have written communication because it would seem that notes of promises are not captured on one's profile under the complaint.
This is ridiculous and I will not stop until I have my money. I will go to every social media platform. I will go to your non executive CEO and inform him of what a disgrace his call centre is, over a golf game at Clovelly Golf Estate.
I will make sure that I have a conversation with Ms Wendy Ackerman at the next Raymond Ackerman Golf Academy Alumni graduation.
I have had it and I will be taking it to people that will ensure service with a smile. I am not your other customers who lies down after broken promises.
Please forward me the recorded call where Zayaan has her agent do the payment and promises proof of payment would be sent. Upon receipt, the necessary will be done.
RegardsTasneem Petrus-Barnes
TP
Tasneem Petrus-Barnes's update22 Jan 2025, 08:44
Reviewer Update
Good day
I wrote to you yesterday because I have been waiting since 10th Jan for my payment Zayaan supposedly made to my bank account. Twelve days has passed and no proof of payment.
Pick n Pay Asap is taking me for a fool! This has been going on since 26th November 2024 and concluded on 10th January 2025.My refund was paid out without even asking which method of payment is preferred. Now, this *********** team leader is avoiding me like a plague. She is apparently always in meetings and will return my call. Since last week, nothing. No call has been returned.
I choose to rather have written communication because it would seem that notes of promises are not captured on one's profile under the complaint.
This is ridiculous and I will not stop until I have my money. I will go to every social media platform. I will go to your non executive CEO and inform him of what a disgrace his call centre is, over a golf game at Clovelly Golf Estate.
I will make sure that I have a conversation with Ms Wendy Ackerman at the next Raymond Ackerman Golf Academy Alumni graduation.
I have had it and I will be taking it to people that will ensure service with a smile. I am not your other customers who lies down after broken promises.
Please forward me the recorded call where Zayaan has her agent do the payment and promises proof of payment would be sent. Upon receipt, the necessary will be done.
RegardsTasneem Petrus-Barnes
I wrote to you yesterday because I have been waiting since 10th Jan for my payment Zayaan supposedly made to my bank account. Twelve days has passed and no proof of payment.
Pick n Pay Asap is taking me for a fool! This has been going on since 26th November 2024 and concluded on 10th January 2025.My refund was paid out without even asking which method of payment is preferred. Now, this *********** team leader is avoiding me like a plague. She is apparently always in meetings and will return my call. Since last week, nothing. No call has been returned.
I choose to rather have written communication because it would seem that notes of promises are not captured on one's profile under the complaint.
This is ridiculous and I will not stop until I have my money. I will go to every social media platform. I will go to your non executive CEO and inform him of what a disgrace his call centre is, over a golf game at Clovelly Golf Estate.
I will make sure that I have a conversation with Ms Wendy Ackerman at the next Raymond Ackerman Golf Academy Alumni graduation.
I have had it and I will be taking it to people that will ensure service with a smile. I am not your other customers who lies down after broken promises.
Please forward me the recorded call where Zayaan has her agent do the payment and promises proof of payment would be sent. Upon receipt, the necessary will be done.
RegardsTasneem Petrus-Barnes
TP
Tasneem Petrus-Barnes's updateReviewer Update
22 Jan 2025, 13:46Still nothing in my wallet or account!
This is absolute bull and I will pursue a different avenue but I will get my money!
This is absolute bull and I will pursue a different avenue but I will get my money!
TP
Tasneem Petrus-Barnes's update22 Jan 2025, 13:46
Reviewer Update
Still nothing in my wallet or account!
This is absolute bull and I will pursue a different avenue but I will get my money!
This is absolute bull and I will pursue a different avenue but I will get my money!