nD
nkosana D
1 reviews | Active since Aug 2017
15 May 2019, 12:25
DONT CARE ATTITUDE FROM PICK N PAY
ARE YOU STILLLOOKING INTO THIS ISSUE OR WAS IT NOTHING TO YOU ?
on sunday 24 june we bought alcohol at Maponya and we were charge R259.00 for 1 stella and we went to complain the Sipho the security was assisting us and his super came was very rude to even said my money doesn't matter we waited more than an hour for to resolve the matter . we were not happy about the treatment from the security supervisor . he didn't even asked Sipho who was trying to calm us down and getting help for us
please PnP ask Sipho to train his supervisor how to handle conflict
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Pick n Pay's replyOfficial
16 May 2019, 10:14Good day Nkisana,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply16 May 2019, 10:14
Official
Good day Nkisana,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team