Don't care attitude and no feedback.
Smart shopper terminals are outdated and rarely work being either offline, broken or not printing. ALL branches. Why not just scap the system. Management confirms constant problems with no support from head office. Please dont ask me the branch names and please DO NOT get a branch to phone me. Head Office should take ownership.!!! This is about the 3rd time I am complaining about the same thing.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
15 Feb 2019, 11:59Good day Philip Phitidis,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to a technical error.
Please advise if your complaint has been resolved or if you still need assistance to enable us to do a follow up on this for you.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to a technical error.
Please advise if your complaint has been resolved or if you still need assistance to enable us to do a follow up on this for you.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply15 Feb 2019, 11:59
Official
Good day Philip Phitidis,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to a technical error.
Please advise if your complaint has been resolved or if you still need assistance to enable us to do a follow up on this for you.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to a technical error.
Please advise if your complaint has been resolved or if you still need assistance to enable us to do a follow up on this for you.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team