LB
Lissa B

1 reviews | Active since Oct 2018

21 Feb 2019, 10:56

DONT BUY FROM PICK AND PAY CLOTHING

I BOUGHT SKINNE STRECH JEANS AND AFTER WEARING THEM 2 HOUTS THEY TORE ,I PHONED TO TAKE THEM BACK AND WAS TOLD THAT I CANT THISIS RIPPING PEOPLE OFF , ALSO MY STORE CARD IS NOT WORKING AND WHEN I PHONED TO HAVE OT SORTED I KEPT ON BEING DISCONNECTED WHTA BAD SERVICE

0
Replies (1)
Pick n Pay
Pick n Pay's reply21 Feb 2019, 12:38
Official
Good day Lissa
 
Thank you for choosing Pick n Pay.  
 
Please accept our apologies for the delay in response and any inconveniences caused to you.  
 
We were unable to escalate this since you did not provide us the store name.
 
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***. Please include your Smart Shopper card number as well on the next post.
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.  
 
Kind Regards,  
Pick n Pay Team