kK
katlego K

1 reviews | Active since Mar 2015

01 Aug 2017, 17:16

Dont advertise if I cant find it in store!

<p>Pick n pay is pathetic really. All they know is to search innocent people all because they spent more than they look like they can afford.</p> <p> </p> <p>Anyway, how is is that there is an advert in your damn newsletter that there is something on special and I go to the shop and not fins it there.</p> <p> </p> <p>Even worse is that it is a pick n pay no name product and I am told stock will only come tomorrow. But thee special iz from 25 July until 6 August </p> <p> </p> <p>Arent you supposed to make sure there is stock available all the time?</p> <p>Why did I have to waste my damn petrol to find nothing because that is all I wanted from the shop?</p> <p>Can you guys actually do something right for a change?</p> <p> </p> <p><br />I am extremely angry because I took a whole trip to pick n pay for NOTHING! </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Aug 2017, 10:43
Official

Good day Katlego,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received and out of stock products.

We are busy addressing your complaint with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas