Don't waste your time with online shopping!!!!!

I have been doing online shopping with PNP for more than three years. It used to be a breeze and as a busy working mother I do not have time to go into the shops. They recently changed their policy that they will not contact you if they do not have stock etc. This is totally unacceptable!!! THe shopper has no idea what allergies etc my family has and just send whatever the hell they want. I had an incident where they sent me a chilli pasta sauce (instead of what I ordered) which was fed by the babysitter to my 18 month old baby (as that is what was on the menu that day). I will no longer be using their service as I have tried Woolworths and found that my shop costs roughly the same, they call me to check for substitutions and the delivery is cheaper.<br> <br> If you intend to respond to this email, please dont use the identical response as sent to every other complainant Marise Brown and Wendy-Lee Millar. It is pathetic.