1 reviews | Active since Dec 2012
Don't expect good service!
It seems as though exceptional service is definitely not what you can expect from PicknPay bakery at Panorama Kroonstad... one employee in specific that works at the bakery seems to have a problem with some people and brings the entire shop to disregard. She refused to help me when I was standing in line waiting for service. She instead helped a man that stood in line after me. Obviously when she eventually decided to help me I was irritated beyond compare but nonetheless I tried to be courteous. After the incident I went there again twice for baked goods. And twice i was given stale buns by this woman even though there were freshly baked buns on display. She refuses to give me fresh ones. Since I am the customer spending my hard earned money at a well known establishment I expect to receive the best picknpay has to offer and this specific person to treat me with the same kindness as her co-workers do. I wish to stay anonamous due to the fact that this woman is already being spitefull towards me. I am sick and tired of this womans attitude.
Please accept our sincere apologies for your poor shopping experiences, and for any inconvenience caused.
I have escalated this matter to our Gauteng/Freestate Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
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Please accept our sincere apologies for your poor shopping experiences, and for any inconvenience caused.
I have escalated this matter to our Gauteng/Freestate Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
