fN
fanie N
1 reviews | Active since Sept 2010
07 Apr 2015, 09:35
Doesnt know about Multiply benefit
I was at the store yesterday and neither the teller or the supervisor knew about the Multiply benefit. They stated that 'they are a small family store and do not have the benefit'. Obviously this is completely wrong. I get 10X smartshopper points on the program and would like PnP to add that to my card.
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Replies (1)
Pick n Pay's replyOfficial
07 Apr 2015, 14:13Hello fanietax,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply07 Apr 2015, 14:13
Official
Hello fanietax,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,