DS
Doug S

1 reviews | Active since Mar 2015

31 Mar 2015, 06:13

Does PnP think its Customers are Stupid.

Does PnP think its Customers are Stupid.or is PnP stupid. <br> Recently whilst shopping in PnP I found a large display for 20 No Name Brand Black Refuse Bags, with the sign \CHEAPEST ON OUR SHELF"at a price of R24.49.<br> Right next door was a similar display of 20 Super saver Black Refuse Bags at R18.90.<br> PnP advertise their Brand Match which compares their prices with those in other stores. Surely they should look in their own stores first.<br> I reported this to Head office 3 times including a PHOTOGRAPH"

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Replies (1)
Pick n Pay
Pick n Pay's reply31 Mar 2015, 09:18
Official
Hello ***,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***