JJ
Justin J

1 reviews | Active since Dec 2017

03 Dec 2017, 20:54

Dodging Rules/ Customers are not stupid

How terribly dissapointing. I went into the Pick n Pay clothing store in Westwood. They had mens underwear marked down from R130 to R84. They didnt have my size on the display. Not unusual as all the stock would not fit on the table. When i went to the counter the item scanned normal price. When enquired about the price I was told only the old stock was marked down. They are exactly the same as the ones on the shelf. There is absolutely no difference. If you are going to do that the packaging should be different at least. I find this rather *****. In the climate retail sales are currently in surely you should pride yourselves on clarity for your clients. Also on Black Friday when it was supposed to be a big sale the sale items were the same ones that have been there for months and the same price as they have always been in sale. So what was the saving?

0
Replies (2)
Pick n Pay
Pick n Pay's reply04 Dec 2017, 14:29
Official

Good day Justin,

Thank you for taking the time to write to us.

We appreciate your feedback and sincerely apologise for any inconvenience caused.

Kind Regards

Anwar Mooideen

JJ
Justin J's update17 Dec 2017, 08:04
Reviewer Update
I cannot believe that Pick n Pay thinks their response to my queria is acceptable. WOW! I am even more dissapointed! PATHETIC!