GF
George F

1 reviews | Active since Nov 2012

30 Jan 2016, 19:21

do the staff have any respect for customers?

Hey my name is George Francis. .I often go to pick n pay at heugh road..I went in as usual this morning to buy some bread it was freshly coming out.the lady was standing with her back towards us.we asked her for 10 loaf of bread and my dad said may we please get 15 loafs she says NO just like that..I want to know why?her name is ziki..I undunderstand she got no respect for her job, company and customers she serves but my das is an elderly man..So what can we do to such people? Unfortunately store manager was not available to report..spoke to brenda supervisor I guess..the incident was this morning 9.45am.30 jan 16

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Replies (2)
Pick n Pay
Pick n Pay's reply01 Feb 2016, 11:51
Official
Hello Dr.G,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Customer Care

Ref Number : ***
Pick n Pay
Pick n Pay's reply01 Feb 2016, 11:51
Official
Hello Dr.G,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Customer Care

Ref Number : ***