Do not use the PnP ASAP app!!!

The app is completely useless and Pnp is *****ing your money! The app is supposed to display real time stock availability at stores closest to you but this is not the case. On numerous occasions, I've ordered items, only to be notified, after payment has been made, that the item is not in stock. I've also, later, gone to stores close to where I stay and I've seen multiple units of such items on shelves, so how are these items no longer in stock? Thats something that needs to be fixed if you want to retain customers. This complaint is regarding an order I placed on the 4th of December. The delivery was scheduled for 18:00-19:00 and as usual certain items were not in stock after payment and I would be refunded, great. 18:00 comes and I check the app and the delivery time changed to 19:00-20:00. That annoyed me but I continued to wait. 19:30 came and I checked the app again and it said delivery would be made at 10:00-11:00 the following day. No notifications from the app or anything about delivery slot changes. Anyway I sent an email to cancel it and shortly after that I received a notification that my order was on its way. The order was delivered, short 2 items (the 2 x pnp pizza promo). I sent 2 emails thus far and called numerous times to sort this out but to no avail, pnp just does not get back to you! They have stollen R130 from me and no one can be held accountable because they just don't bother to deal with complaints. Use at own risk!!