JC
Janet C
1 reviews | Active since Apr 2020
14 Apr 2020, 15:21
Do Not use Pick n Pay online shopping
I ordered from Pick n Pay online shopping on 29 March the first delivery date they could give me was 14 April which I accepted. Half my order was fresh fruit and vegetables. I checked my order yesterday and everything was in order. The order arrived today and no fresh fruit or vegetables came except for some miserable oranges. A total disgrace. Not worth using Pick n Pay online.
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Pick n Pay's replyOfficial
15 Apr 2020, 13:25Hi Janet,
Apologies for any inconveniences caused to you and for any shortages in your recent online order. Due to the lock down we have had an influx in order and we are aware that a small number of stock items might currently be in short supply however we are working hard with our suppliers to ensure that we get stocks to all of our stores.
We are sorry that stocks did not reach the online store in time to complete your order.
We are trying our best to assist all customers the best we can and appreciate your patience and understanding at this very difficult time.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Apologies for any inconveniences caused to you and for any shortages in your recent online order. Due to the lock down we have had an influx in order and we are aware that a small number of stock items might currently be in short supply however we are working hard with our suppliers to ensure that we get stocks to all of our stores.
We are sorry that stocks did not reach the online store in time to complete your order.
We are trying our best to assist all customers the best we can and appreciate your patience and understanding at this very difficult time.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Pick n Pay's reply15 Apr 2020, 13:25
Official
Hi Janet,
Apologies for any inconveniences caused to you and for any shortages in your recent online order. Due to the lock down we have had an influx in order and we are aware that a small number of stock items might currently be in short supply however we are working hard with our suppliers to ensure that we get stocks to all of our stores.
We are sorry that stocks did not reach the online store in time to complete your order.
We are trying our best to assist all customers the best we can and appreciate your patience and understanding at this very difficult time.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Apologies for any inconveniences caused to you and for any shortages in your recent online order. Due to the lock down we have had an influx in order and we are aware that a small number of stock items might currently be in short supply however we are working hard with our suppliers to ensure that we get stocks to all of our stores.
We are sorry that stocks did not reach the online store in time to complete your order.
We are trying our best to assist all customers the best we can and appreciate your patience and understanding at this very difficult time.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team