DO NOT USE PICK N PAY ONLINE EVER!!!!

I decided to try Pick n Pay's online service for the first time. I regret this as I have had nothing but irritation, frustration and rudeness. I contacted Pick n pay online and placed an order for the 26 of February to be delivered at 10 on friday. The package was delivered at 2 that day. I was informed it would be late but I had set aside that specific time (WHICH YOU PAY FOR TO BOOK A SLOT) and therefore my entire days meetings were rescheduled to the inconvenience of myself an my clients. When the produce arrived I weas overcharged for products (such as I ordered and paid for a 36 pack of tampons... I recieved the 16 pack but paid for the other), the lettuvce was disgusting and inedible and they added three more packs of meat I didnt order (which I reported to them telephonically that day. I asked for a refund for them being late and a refund for the products that were wrotten. I have yet to hear back from them. I then contacted Tyron Naidoo on the 17th of March to follow up and find out why I had not heard from anyone. My complaint had not been logged even though I was told it was. I was then promised again someone would conatct me. They havnt. This is a ****** joke. DISGUSTED!