BB
Brigitte B

1 reviews | Active since Jun 2011

04 Mar 2016, 20:06

DO NOT USE ONLINE SHOPPING!!!!

This is the second time Norwood has messed up my order - no delivery at agreed time and little or no communication regarding it. I am not interested in technology issues. One order was in December the other one was messed up was then in March. 4 months of technology issues are NOT acceptable. I have staff who are hungry as there is no food as Pick n Pay cannot get their act together. The payers of the bills work full time, and thus we use the online option and spend at least R15k per month for the household - staff food, other and cleaning things . Never again. Woolies is somewhat maybe more expensive, have less variety but we will have to live with this.

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Mar 2016, 10:25
Official
Hello Ozzy15,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***