cC
cielag C
1 reviews | Active since Apr 2017
08 Jul 2019, 11:58
Do not refund to your credit card! Ask for cash!!!!!
When you return items, ask for cash. DO NOT LET THEM REFUND IT TO YOUR CREDIT CARD! They don’t refund at all!!! Check your statements!!!!! Keep the refund slips!! The refund doesn’t go through! I have returned items on differnt occasions to two different shops to see if this was just an internal problem. The second refund at the other shop is also not showing after a month.
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Pick n Pay's replyOfficial
11 Jul 2019, 10:28Good day Cecile
Thank you for taking the time to address your concerns with us.
Please accept our apologies for this inconvenience.
Please be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply11 Jul 2019, 10:28
Official
Good day Cecile
Thank you for taking the time to address your concerns with us.
Please accept our apologies for this inconvenience.
Please be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team